How to Book Flights with Chase Travel

Chase is one of the most popular credit card issuers in the United States with popular travel-focused credit card offerings such as the Chase Sapphire Preferred® Card and the Chase Sapphire Reserve®. These cards (and many others issued by Chase) earn Chase Ultimate Rewards points, which can be redeemed in a variety of ways, including for cash back, statement credits, hotel stays and more.

Another interesting way to redeem Chase points is to purchase flights through Chase Travel℠. This travel portal allows Chase cardmembers to earn and redeem points for flights.

Although certain Chase cards have historically offered a baseline of 1.25 to 1.5 cents per point in value through Chase Travel℠, the Chase Ultimate Rewards program underwent a serious devaluation. Now, all cards will receive a baseline value of 1 cent per point through Chase Travel℠ (unless your points were earned before Oct. 26, 2025, and you’ve been a cardmember since before June 23, 2025), which we’ll discuss later in this article.

In this article, we’re going to look at everything you need to know about booking flights through the Chase Travel℠ portal, including how it works, some of the benefits and some of its disadvantages.

What Is Chase Travel℠?

The Chase Travel℠ portal is an online travel booking portal that’s only available to certain Chase cardholders. Through this portal, Chase members can earn Chase points for making eligible travel purchases, including hotels, flights, activities, rental cars, cruises and tours. Chase members can also redeem Chase points that they have in their account for all of the same types of travel purchases.

For the sake of this article, we’ll only be focusing on booking flights through Chase Travel℠. However, booking other types of travel through this portal can also be a good way to earn or redeem Chase Ultimate Rewards points.

Who Can Access Chase Travel℠?

To access Chase Travel℠, you’ll need to have an eligible Chase credit card. Generally, cards that earn Chase Ultimate Rewards points and some cashback cards will give you access to Chase Travel℠.

Here are some examples of Chase credit cards that include access to Chase Travel℠:

• Chase Freedom Flex®
• Chase Freedom Unlimited®
• Chase Sapphire Preferred® Card
• Chase Sapphire Reserve®
• Ink Business Cash® Credit Card
• Ink Business Preferred® Credit Card
• Ink Business Unlimited® Credit Card
• Sapphire Reserve for Business℠

Chase also issues several co-branded credit cards (such as The World of Hyatt Credit Card or the Chase Air Canada Aeroplan® Credit Card.), which do not earn Chase Ultimate Rewards points. These credit cards do not give access to Chase Travel℠.

How Much Are Chase Ultimate Rewards Points Worth Through Chase Travel℠?

For years, Chase Sapphire Reserve® cardholders received a fixed value of 1.5 cents per point through Chase Travel℠. Those with either the Chase Sapphire Preferred® Card or the Ink Business Preferred® Credit Card received a value of 1.25 cents per point, and all other Chase cardholders received a value of 1 cent per point.

Unfortunately, all that changed with the introduction of the Points Boost feature in 2025. Any points earned with any Chase card after Oct. 26, 2025 receive a fixed value of 1 cent per point on redemptions through Chase Travel℠, except on redemptions that qualify for Points Boost.

However, Sapphire Reserve, Sapphire Preferred and Ink Business Preferred cardmembers who opened their card before June 23, 2025, have their previous rates “grandfathered in” for two years.

For these cardholders, Ultimate Rewards points earned before Oct. 26, 2025 still have a baseline value of 1.25 cents to 1.5 cents per point through Chase Travel℠, depending on the card. However, starting on Oct. 26, 2027, all Chase points (regardless of when they were earned or what card you hold) will have a baseline value of 1 cent per point.

Chase Sapphire for Business cardholders will receive a baseline value of 1 cent per point through Chase Travel℠ because the card was officially launched on June 23, 2025.

So, to simplify, if you’re a cardholder whose account was opened before June 23, 2025, all points earned before Oct. 26, 2025, can be redeemed at their previous rates until Oct. 26, 2027.

The value that you’ll get on Points Boost redemptions varies from redemption to redemption and also depending on which Chase credit card you hold.

Here’s how much value you could get on Points Boost redemptions based on what card you have:

As you can see, the new value you can get from Points Boost redemptions is even higher than the previous baseline values. Unfortunately, Points Boost redemptions make up a small portion of the total redemptions available through Chase Travel℠. Additionally, Points Boost is only available for flights and hotels and typically only for high-priced travel. Thus, this is an overall negative change.

Those who hold the Sapphire Reserve or the Sapphire Reserve for Business will find marginally more Points Boost opportunities in their search results than other cardholders. Nonetheless, the introduction of the Points Boost feature is still generally negative for all Chase cardholders.

It also seems as though Chase has struck a deal with United Airlines as most of the Points Boost-eligible flights available through Chase Travel℠ are operated by United. Because of this, many of these Points Boost-eligible flights have inconvenient routings.

And, despite the fact that this article is about booking travel through Chase Travel℠, last year’s devaluation means it will be an even better idea to redeem your Chase points through transfer partners (where you can still find outsized value redemptions) going forward.

How to Book Flights Through Chase Travel℠

To book flights through Chase Travel℠, either with cash or with points, you’ll need to go to chase.com and click on the “Travel” tab. Then, you’ll need to sign in with your Chase account credentials.

Once you’ve signed in, you’ll need to select “Flights” as the type of travel you’d like to search for. Then, you can enter the type of trip you want to take (one-way, round-trip or multi-city), your preferred cabin class (economy, premium economy, business or first), the number of travelers, your travel dates and your departure and arrival airports.

Once you search, you’ll be presented with a list of flights that match your search query as well as their prices in cash. If you click on the “See fare details” button for each flight, you can see the baggage allowance, refundability and changeability of fare class. Any flights that are eligible for Points Boost (meaning you’ll get a higher value per point) will be marked as such.

Once you’ve selected the flight that you want to book, you’ll be redirected to a page where you’ll have the option to upgrade your flight to a higher fare class. If you want to stick with the fare class that you originally selected, you can simply click the “Next” button.

On the next page, you’ll be asked whether you want to use your Chase Ultimate Rewards points to pay for your flight. You can use points to pay for the entire cost of your flight or only a portion of your flight. There is no minimum or maximum to the number of points that you apply to the price of your flight.

Once again, the value of a Chase Ultimate Rewards point when redeemed for a flight through Chase Travel℠ depends on which Chase credit cards you have (only for points earned prior to Oct. 26, 2025) and whether that flight is eligible for Points Boost.

If the flight is Points Boost-eligible, the cash rate will be reduced according to the value offered by the Points Boost promotion. If the flight is not eligible for Points Boost, the cash price will be reduced at a rate of 1 cent per point (or at the grandfathered-in rate of 1.25 or 1.5 cents per point in certain cases).

Of course, you can also choose to pay for your flight entirely with cash. Plus, as you can see, on this page, you’ll also have the option of adding a hotel stay, transportation or an activity to your itinerary.

Once you continue to the next page, you’ll be asked to enter your payment information as well as your business address. Then, you’ll be redirected to another page where you can enter the information (name, birthday, gender, passport number, frequent flyer number, TSA PreCheck and more) for any travelers on the itinerary as well as your contact details.

Once all that is filled in, you can complete your booking. Shortly after, you should receive a confirmation email at the email address that you entered in the “Contact information” section.

Booking with Cash

If you want to book a flight entirely with cash, you click the bubble that says “Keep my points and pay [cost of flight]” when prompted to apply points to the cost of your flight. Alternatively, you can also just write in “0” as the number of points that you want to apply to your flight.

For every dollar that you spend on airfare through the Chase Travel℠ portal using a Chase credit card, you’ll earn Chase Ultimate Rewards points. And most Chase credit cards offer elevated spending bonuses for flight purchases made through Chase Travel℠.

For instance, the Sapphire Reserve and the Sapphire Reserve for Business cards earn 8X points on flights (as well as all other travel) purchased through Chase Travel℠. The Sapphire Preferred Card earns 5X points on all Chase Travel℠ purchases, including flights.

It’s also worth noting that you can also earn frequent flyer miles on flights purchased through the Chase Travel℠ portal in addition to the Chase points you’ll earn for that flight purchase. To do so, you can enter your account number for your preferred frequent flyer program either under the “Traveler information” section when booking through Chase Travel℠ or when checking in for your flight through the airline’s website.

All canceling and refund policies are up to the discretion of the airline that you’re flying with. If a refund is permitted, it may take up to 5 business days to process.

Booking with Points

If you have enough points to cover the cost of your flight, then the Chase Travel℠ portal will automatically apply those points to the price of your flight in the “Use your rewards” section. If you don’t have enough points to cover the entire cost, then the Chase Travel℠ portal will automatically apply whatever points you do have to the price of your flight in this section. Of course, you can always customize how many points you want to be applied to your flight.

Once you book a flight using points, those points will be immediately deducted from your Chase account.

You can also earn frequent flyer miles on Chase Travel℠ flight bookings made either entirely with points or partially with points by entering your frequent flyer account number in the “Traveler information” section when making your booking or when checking in for your flight on the airline’s website.

Refund and cancellation policies depend on the airline you’re flying with. Refunds may take up to 5 business days to process if approved.

Advantages to Booking Flights Through Chase Travel℠

The Chase Travel℠ portal has a lot of great features that make it a solid way to use Chase Ultimate Rewards points. Let’s look at a couple advantages of booking flights through the Chase Travel℠ portal.

Redeem Points for Almost Any Available Flight

One of the best things about booking flights through Chase Travel℠ is that you can redeem Chase points for nearly any available flight. If you can book the flight with cash through the Chase Travel℠ portal, you can also book it with points.

By comparison, when booking flights through frequent flyer programs (such as American Airlines AAdvantage or United MileagePlus, for example), most of the time, not every flight is going to be bookable with miles. And, for flights that are bookable with miles, not every seat on that flight is going to be available for award seating.

With the Chase Travel℠ portal, nearly any seat that’s available to book with cash is also available to book with points, meaning much more award availability and much less time spent searching for award flights.

Points Can Be Worth Up to 2 Cents Apiece

When redeeming Chase points for flights through Chase Travel℠, you can get up to 2 cents per point in value (if you hold the Chase Sapphire Reserve card or the Sapphire Reserve for Business card, and if the flight is eligible for Points Boost). Although seeing these redemptions values is rare, it’s still worth checking to see if a flight you’re interested in is eligible for Points Boost.

For example, let’s say that you’re considering booking a United flight from New York (JFK) to Denver (DEN). Perhaps you could book this flight through the Air Canada Aeroplan program (a Chase transfer partner) at a value of 1.8 cents per point, which is pretty good. It’s still worth checking to see if this flight is eligible for Points Boost through Chase Travel℠ because it might offer a value of 2 cents per point, which would be a better use of your Chase points.

Once again, the majority of flight redemptions through Chase Travel℠ offer a value of 1 cent per point (when redeeming points earned after Oct. 26, 2025), which means that it’s often better to try to book through transfer partners, which offer outsized value on many redemptions.

Drawbacks to Booking Flights Through Chase Travel℠

While there’s a lot to love about booking flights through Chase Travel℠, there are also some disadvantages of this redemption method to be aware of.

Certain Airlines Not Marketed on Chase Travel℠

While you can purchase flights from almost every major airline through the Chase Travel℠ portal, there are some airlines that are not marketed through the portal. Most airlines that are not marketed through the Chase Travel℠ portal are small, regional, low-cost airlines (such as Allegiant Air).

So, before you book flights through Chase Travel℠, it may be worth checking to see if there’s a cheaper flight available from one of these small, regional airlines by searching on Google Flights or Kayak or some other third-party booking engine.

Potentially Better Value Per Point Through Transfer Partners

While it’s possible to get up to 2 cents per point by redeeming Chase points for flights through Chase Travel℠, you can usually extract even more value by transferring Chase points to partner loyalty programs and redeeming for flights through these programs.

Here is the current list of all of Chase’s airline transfer partners:

• Aer Lingus AerClub
• Air Canada Aeroplan
• Air France-KLM Flying Blue
• British Airways Club
• Club Iberia Plus
• JetBlue TrueBlue
• Singapore Airlines KrisFlyer
• Southwest Airlines Rapid Rewards
• United Airlines MileagePlus
• Virgin Atlantic Flying Club

By using these transfer partners (all of which offer a 1:1 transfer ratio), you potentially can find flight redemptions that offer considerably more than 2 cents per point in value and can consistently find flight redemptions offering above 1 cent per point in value.

For example, one of the transfer partners that consistently offers high value is Air Canada Aeroplan. Through this program, you can often find excellent value on flights between the mainland U.S. and Hawaii.

We found a round-trip economy class flight between Los Angeles (LAX) and Maui (OGG) on United Airlines for just 12,500 points plus 61 Canadian dollars (about $45) in taxes and fees.

When we searched for the exact same flight with cash through the United Airlines website, it cost $420.

Thus, by booking this flight with points instead of cash, you’d be getting a value of 3 cents per point, which is great for an economy class award. You can typically find even better value by redeeming for business class or first class awards (which are also usually harder to find).

So, as you can see from the example above, you can get much more value by transferring your Chase points to certain partner frequent flyer programs than by redeeming them through the Chase Travel℠ portal.

However, it should be noted that redeeming Chase points through transfer partners usually takes more time and requires more know-how than redeeming through Chase Travel℠ (considering that you need to know which transfer partners offer the best value and which types of flights within each partner program offer the best value).

No Price Match Guarantee

Unlike some other travel portals of its kind, the Chase Travel℠ portal doesn’t offer a price match guarantee. That means that there’s no guarantee that the flight prices displayed through Chase Travel℠ are the cheapest available rates. And, in many cases, users have testified that the prices available through Chase Travel℠ were considerably higher than the prices available elsewhere.

So, before you complete your next flight booking through the Chase Travel℠ portal, you ought to search for that flight through other booking engines or directly from the airline to make sure that the same flight isn’t available for much cheaper elsewhere.

In deciding where to book your flight, however, you still want to consider that you’ll earn elevated spending bonuses when booking flights with a Chase credit card through the Chase Travel℠ portal. For instance, let’s say that you found a flight for 3% cheaper through Expedia than you did through the Chase Travel℠ portal. However, if you book your flight through Chase Travel℠, you’ll earn 5% cash back on your Chase Freedom Unlimited card. In this case, it may be a better idea to book through Chase Travel℠.

The Bottom Line

The Chase Travel℠ portal is a convenient way for Chase cardholders to redeem Chase Ultimate Rewards points for flights. You can also earn elevated spending bonuses by using Chase credit cards to pay for cash flights through this portal.

When it comes to the amount of value you’ll get per point when redeeming for flights through Chase Travel℠, it depends on the Chase credit cards that you have in your wallet and whether a specific flight is eligible for Chase’s new Points Boost feature.

With Points Boost, your Chase points can be redeemed for up to 2 cents per point (if you have the Chase Sapphire Reserve or the Chase Sapphire for Business) or up to 1.75 cents per point (if you have the Sapphire Preferred or the Ink Business Preferred).

Unfortunately, since this Points Boost feature was introduced, the baseline value of Chase points redeemed for non-Points Boost travel through the Chase Travel℠ portal is now 1 cent per point (except for points earned on select cards before Oct. 26, 2025), and Points Boost redemptions account for a small portion of redemptions available through the Chase Travel℠ portal. This change represents a massive devaluation in the Chase Ultimate Rewards program and has made redeeming points for flights through Chase Travel℠ far less attractive.

If you really want to maximize the value of your Chase points, the best way to do so is by transferring them to partner loyalty programs and redeeming them for flights or hotel stays directly through those programs. This method does require a bit more time and expertise than using the Chase Travel℠ portal, though. If you care less about maximizing the value of your points and more about convenience, then booking flights through Chase Travel℠ is an excellent option.