A sign for the United Polaris lounge, featuring the United Airlines logo and stylized stars, is mounted on a wall with white backlighting—welcoming guests to start their journey and earn miles or points.

I fly to Israel often, and one of my favorite ways to get there is on the non-stop United Airlines flight from Newark (EWR) to Tel Aviv (TLV). United operates two flights per day to Tel Aviv from its Newark hub, but award space on both flights, especially in business class, is hard to find. I love everything about flying Polaris, from the lounge with restaurant-style dining to fabulous showers to great Polaris seats.

Polaris is United’s updated business class experience. United had been gradually upgrading premium cabins on all its international long haul flights with Polaris seats in 1-2-1 configuration and all seats come with direct aisle access. In addition to the lounge in Newark, United had also opened new Polaris lounges in Chicago, Houston, Los Angeles and San Francisco.

Polaris lounges are a far cry from standard United clubs. Entry is reserved for customers flying Polaris or Star Alliance passengers in business and first class on international long-haul flights. United club passes that come with United℠ Explorer Card or United club membership aren’t accepted at Polaris lounges.

A modern airport lounge entrance with glass doors, illuminated reception desk, and a person with luggage inside. The area features sleek, contemporary decor, subtle lighting, and a polished floor—perfect for relaxing before your next travel experience or redeeming miles.

Entrance to the United Polaris Lounge at Newark Airport

United Polaris Lounge at Newark Liberty International Airport

The lounge is located in terminal C, between gates C102 and C120, not far from the security checkpoint. The lounge is huge, with separate dining and work areas, quiet suites, and showers.

A wall sign with black and gold letters shows directions for restrooms, dining, departure gates, shower suites, and quiet suites on a light marble background—perfect for miles and points enthusiasts.

There’s plenty of seating in various configurations. What I find really appealing is the abundance of easy to reach electrical outlets. There are outlets everywhere, including in between the seats in the dining area.

A modern lounge area with multiple dark armchairs, round marble tables, and soft lighting features marble walls and large windows. Perfect for relaxing after earning miles or points, the room is empty and neatly arranged.
Modern office lobby with marble floors, contemporary pendant lights, a curved brown privacy divider, a tan lounge chair next to a small round table, and workstations with office chairs in the background—perfect for planning your next trip and earning miles or points.
Modern lounge area with dark armchairs and small white tables, soft lighting, marble walls, and floor-to-ceiling windows in the background. Perfect for relaxing after earning points or miles on your journey. A few lamps provide a cozy ambiance.
A modern lounge area with four black chairs and small round tables, set against a dark, wavy-patterned feature wall. Natural light enters from the left side, creating an inviting spot to relax and plan your next trip using points or miles.
Modern airport lounge with black partitioned seating, ambient lighting, marble walls, and decorative room dividers. Table lamps provide soft light next to each seat, creating a calm, upscale atmosphere perfect for relaxing before your next miles journey.
A modern airport lounge with comfortable armchairs, small tables, and lamps, featuring large windows overlooking the runway and two airplanes with blue tails parked outside—perfect for relaxing while you earn miles.
A modern lounge area with round marble tables, cushioned chairs, and a long booth along the wall. Pendant lights with glass shades hang from the ceiling, creating a warm, inviting atmosphere—perfect for relaxing after earning miles or points.

One of the seating areas at the United Polaris Lounge

Beautiful modern decor at United Polaris lounge

Additional seating at United Polaris lounge

The entire lounge is decorated in various shades of grey

Another seating area at United Polaris lounge

Work or relax with a nice view

More seating closer to the buffet area

I arrived at the lounge right after 12 p.m., ready for lunch. I checked out the buffet options but didn’t find them particularly appealing so I headed over to the restaurant-style dining room.

A buffet counter with sliced meats, cheeses, bowls of pickles and olives, and tongs on a white counter; plates are stacked at the end of the counter behind a glass barrier—perfect for refueling after earning miles or points.
A coffee station with two large urns, cups, napkins, condiments, and two modern coffee machines on a counter against a tiled wall—perfect for guests to sip and plan their next trip or discuss earning points and miles.
A modern airport lounge with tables and chairs, large windows overlooking the runway, and two United Airlines planes visible outside. A few people are seated, enjoying the ambiance as they earn miles from their travels.

Cold appetizers at United Polaris lounge

The hot drinks station at United Polaris lounge

United Polaris Dining Room

The menu isn’t huge, but there are some good options and gluten-free and vegetarian dishes are clearly marked. The portions are small, so if you are really hungry order more than one dish.

A restaurant menu titled “The Dining Room” with sections for Breakfast, Lunch & Dinner. Diners can earn points or miles while enjoying Light Bites, Entrees, Small Plates, and Desserts—each with dish names and brief ingredient descriptions.

The Dining Room Menu

I really liked the chicken soup and the roasted salmon I ordered. The food took some time to arrive but it was worth the wait.

A piece of cooked salmon served on sautéed broccolini with snap peas and fresh herbs, beautifully plated on a white square dish. Perfect for enjoying after redeeming points or miles for your culinary adventures.

Lunch at United Polaris lounge

There’s a great selection of alcoholic beverages including some cocktails with whimsical names like Paper Plane and The Vitamin C.

A menu featuring cocktail names and descriptions, divided into Signatures of the Sky and Travelers Favorites, with ingredients listed for each drink. Earn points with every sip and ask our bartenders for custom requests.

Cocktail Menu at United Polaris Lounge

What I really like about Polaris lounge is the enormous shower with a big rainfall showerhead.  There are big fluffy Saks Fifth Avenue towels and soft, fleece-lined slippers. Here’s a pro-tip for you, take the slippers with you and wear them on the plane. Not flying Polaris? Not a problem, bring a pair of hotel slippers with for a long flight. I always bring a pair of hotel slippers with me, whether I am flying economy or business.

A modern bathroom sink with a marble countertop, soap dispenser, tissue box, and a tray with folded towels set against dark tiled walls and a large mirror with soft vertical lighting—perfect for unwinding after earning miles or points on your adventures.
A modern shower with dark gray tiled walls, a silver showerhead, and a glass door, illuminated by soft overhead lighting—perfect for relaxing after earning miles on your latest journey.
A modern bathroom with gray tiled walls, two white towels hanging on a metal rack, and a white countertop below holding wrapped toiletries and slippers. Perfect for travelers looking to freshen up while earning points or miles on their journey.

Vanity area in the shower at United Polaris Lounge

The huge shower at United Polaris Lounge

Take the slippers with you to use on this flight or for later

Additional amenities, such as toothbrush, hair dryer, flat iron and curling iron are available from an attendant.

Next to the showers, there is a whole area dedicated to quiet suites which are basically small rooms with chaise lounges where you can get a little shut-eye before your flight. You can dim the lights and take a nap, or just relax there with a good book. Ask an attendant for a heated blanket for an extra touch of luxury.

A small, dimly lit room with a gray chaise lounge and a white table holding a wallet, a water bottle, a device for earning miles or points, and two rolled-up towels against a dark wall.

I was well fed and well rested when I had to say goodbye to Polaris lounge and head over to board my flight to Tel Aviv.

United Polaris Flight from Newark to Tel Aviv

United boards passengers by groups and Polaris customers board in group 1. Keep in mind, there’s some additional security screening for all Tel Aviv flights, so head to your gate a few minutes earlier than you usually would. The Boeing 787 is a large aircraft and there are a lot of passengers trying to board at the same time, so plan accordingly.

The boarding is done through two aircraft doors. At the midway point the jet bridge splits into two: take left to board Polaris and right to board economy. I’ve flown this route before in the old United BusinessFirst cabin, but this was my first time flying in the refurbished Polaris cabin.

Passengers settle into spacious business class seats with individual screens on a modern airplane. Overhead bins are open, and a flight attendant stands in the aisle under soft blue lighting, enhancing your miles-earning journey.

United Polaris cabin

The cabin looks beautiful and brand new. According to the flight attendant I spoke with, this aircraft had only been in service for six weeks. The lie-flat seat is very comfortable and has tons of privacy. It’s a bit lacking in storage space and the footwell felt a bit tight.

Business class airplane seat with folded blankets, pillows, and amenity kits on the seat, surrounded by modern cabin partitions and a personal entertainment screen—perfect for relaxing while earning points or miles.

My seat in United Polaris

About half the two seats in the middle have a divider wall that comes down if needed which is a  great feature if you are traveling as a couple or with young kids.

A lie-flat seat in a business class airplane cabin with a pillow, blanket, personal entertainment screen, and a privacy divider pulled up between seats—perfect for relaxing on your next trip booked with miles or points.

And some seats have no divider and instead have a wide armrest in the middle.

Business class cabin on an airplane with wide seats, personal screens, and passengers seated or walking. Blue mood lighting and large windows create a calm atmosphere—perfect for those using points or miles to upgrade their travel experience.

On the seat, I had a regular pillow, a gel pillow, a duvet and a smaller blanket. The amenity kit in a small metal canister was tucked away with the headphones. Shortly after I sat down, I asked the flight attendant to bring me a pair of pajamas and a mattress pad.

A dark blue cylindrical amenity kit with a dotted pattern and the United Airlines logo sits on an airplane tray table, ready to enhance your miles experience.

United Polaris Amenity kit

The big windows on this Dreamliner aircraft which you can dim with a push of a button are really cool. I recently flew Emirates from New York (JFK) to Milan (MXP) on an Airbus, and I couldn’t help but compare the two. I must say, the A380 felt a lot quieter as there was far less engine noise.

This new aircraft also has a premium economy cabin — United calls it Premium Plus — and from my cursory look, the seats looked very nice with a good amount of legroom. They’re slightly wider than regular economy seats and have a footrest. Award rates for premium economy have been outrageous, but if there’s a good cash fare, this might not be a bad option for the long 10-hour flight. On this aircraft, the seat configuration in Premium Plus was 2-3-2 and 3-3-3 in regular economy.

Check out our guide to the different classes of service if you want to know more about the differences between first class, business class, premium economy, domestic first, and economy.

Food and Service in United Polaris

An in-flight menu for United Polaris with sections for welcome dining service, express dining, anytime à la carte, and arrival service—featuring options like short rib, ginger chicken, and grilled salmon. Enjoy these offerings while earning miles on your journey.

United Polaris Menu

Dinner was served about an hour after takeoff. The flight attendant passed around plated appetizers (salad and duck breast) and bread and our entrees came shortly thereafter.

A tray of airline food on a dark blue table features a salad with greens and cheese, a plate with slices of meat, vegetables, grains, a roll with butter, a glass of water, and silverware—perfect for enjoying during your miles-earning journey.

I chose the short rib and, while it wasn’t the most delicious meal I’ve had on an airplane, it was tasty and perfectly tender.

A plate with white rice, glazed beef in sauce, steamed carrots, and broccolini sits ready to enjoy. A fork, knife, and small bowl are placed to the side on a dark blue tablecloth—a perfect meal after earning points and miles.

A dessert cart followed – they offered ice cream sundaes, small pastries and cheese and crackers. I was never offered tea or coffee after dinner. I know I could have asked, but it would’ve been nice to have it offered.

The mid-flight snacks were laid out in the galley. There was fruit, small bags of chips, pretzels and small pastries.

Breakfast was served about an hour before arrival in Tel Aviv. We had a choice of an omelette or cereal. I chose omelette and it came with a side of fruit, a container of yogurt and a croissant.

An airline meal on a tray with an omelet, sausage, diced potatoes, a bread roll, black coffee, fruit bowl, Chobani yogurt, cookie, butter, and a wrapped napkin—perfect fuel for your miles and points journey.

Overall, the service was prompt and courteous. All flight attendants were friendly and efficient.

The inflight entertainment system had a very responsive screen and the picture looked nice and crisp. However, the selection of movies and TV shows wasn’t huge. I found an entire season of Friends, my favorite TV show, so I was happy.

Airplane route map showing a flight from Newark (EWR) to Tel Aviv (TLV), with a white plane icon over the Atlantic Ocean and continents labeled on a digital display—perfect for planning your points or miles journey.

For anybody who’s slept through meal service and regretted it later, you can choose a “wake me up for meals” option on the TV screen.

An in-flight entertainment screen shows the United Airlines logo and an icon of a fork and spoon, with the message Please wake me for meals—adding comfort to your miles in the sky.

How I Booked my United Polaris Flight to Tel Aviv

As I mentioned earlier, it’s very rare to find award space on the non-stop Newark to Tel Aviv route. It was pure luck that at the time when I was looking for award tickets to Israel in June of 2018 I found availability on this flight.

My other stroke of good luck came when I found award space all the way to Tel Aviv from my home airport of Cleveland, OH. United could be very stingy with saver level domestic award space.

Saver level award space to Israel usually cost 75,000 United MileagePlus miles. Before I clicked the book button, I decided to check the same flight on Singapore Airlines. My lucky streak continued and I found the same flight on Singapore’s site, which is also pretty rare.

The same flight booked with KrisFlyer miles was only 69,000 KrisFlyer miles. United isn’t very generous with its partners when it comes to releasing award space on its own non-stop international routes, but I was lucky.

Unfortunately, Singapore had recently changed their partner award chart and the same flight will now cost 76,500 miles. United is also moving toward dynamic award pricing, so I might never find the same award again for any reasonable amount of points.

People walk with luggage along a spacious, modern airport corridor with large windows, high ceilings, and a moving walkway beside them. Photos are displayed on the glass wall to the right, capturing memories of journeys and miles traveled.

Ben Gurion Airport, Tel Aviv Israel

How I Earned Miles for My Newark to Tel Aviv Flight in United Polaris

I booked the flight by transferring exactly 69,000 Chase Ultimate Rewards points to KrisFlyer. I earned the points with Chase Ink Business Preferred® Credit Card. Before I transferred the points I called Singapore to verify availability since it’s so unusual to find business class space on this route. I always call to verify that the agents can see the same availability before moving my flexible points to an airline program because the transfer is one-way only. The points transfer took about 24 hours.

Final Thoughts

This was a very enjoyable and smooth flight. I am glad I found this award when I did and booked it before United followed the bad example of other carriers (I am looking at you, Delta) and moved to dynamic award pricing. We also don’t know if United is going to release the same amount of award space to partners in the future and how many miles United is going to charge for this flight.

Travel well,

Anna