Lounge Review: Chase Sapphire Lounge at Boston Logan Airport (BOS)

Boston Logan International Airport (BOS) is the proud home of the first Chase Sapphire Lounge in the United States. Recently, I had the pleasure of spending an entire morning in this lounge before a 9 a.m. Wednesday departure. Spoiler alert: at the end of my visit, I left wishing BOS was my home airport just so I could come back more often. Chase definitely wasn’t messing around when they unveiled this lounge in July 2023, so let’s take a detailed look inside at all it has to offer.

Chase Sapphire Lounge at BOS Location and Hours

The Chase Sapphire Lounge at BOS is open daily from 5 a.m. to 11 p.m. You’ll find it nestled near gate B40, right where terminals B and C meet. Terminals B, C and E are all connected airside, so you’ll be able to walk to the Sapphire Lounge after clearing security through any of these terminals.

The lounge is actually located above the main terminal floor. Once you find the entrance at the gates level, take the elevator up to the fourth floor to enter the lounge.

Chase Sapphire Lounge at BOS Access and Entry Requirements

Chase Sapphire Reserve® card members that present their Priority Pass Select membership can bring themselves plus two guests into the Sapphire Lounge, up to three hours before their scheduled flight departure. It doesn’t matter what airline status you have or what class of service you’re flying in. Note that it’s the Priority Pass Select membership that actually gets you access to the lounge (a complimentary benefit for Sapphire Reserve holders). Presenting only your Sapphire Reserve card is insufficient.

Other cards (such as The Platinum Card® from American Express or the Capital One Venture X Rewards Credit Card) offer Priority Pass membership as a perk, but the number of annual visits may be limited and guest access may not be included.

If you have your Priority Pass membership through a card other than the Chase Sapphire Reserve card and your visits have run out for the year, you can pay a $75 fee for entry into the lounge.

Chase Sapphire Lounge Layout and Amenities

At 11,640 square feet, the Sapphire Lounge at BOS is quite spacious, with plenty of seating options to choose from. Most of that seating is in the main lounge room to the right, immediately after check-in. To the left are the bathrooms, which were very clean and tidy, as well as the shower and wellness rooms.

The main lounge room is a long, rectangular room that’s divided into a couple of sections. One end of the lounge features primarily sofa-style seating. Here, I was greeted with a brilliant view of the sunrise over the tarmac.

There’s a small area away from the main lounge room where you’ll find some private seating options. There are a few cubbies and booths that are ideal for getting some work done.

All the other special amenities in the Sapphire Lounge can be found near this area. For instance, that’s where you’ll find the family room, which comes with a table and play area for those traveling with kids.

This is also where you’ll find the wellness room and showers.

Opposite the sofa-style seating area in the main lounge room, you’ll find the bar, which serves alcoholic drinks beginning at 8am.

To the left of the bar is a taproom, which, during open hours, serves a handful of local beers on tap including Notch Session Salem Lager and Castle Island IPA.

I was there early in the morning, before 7 a.m., and the lounge was pretty empty. According to conversations I had with staff, the lounge typically does get busier during the day. However, I was lucky enough to have free reign in choosing where I wanted to sit. I eventually landed at a restaurant-style table near the self-serve drink and buffet section.

Food and Beverage at Chase Sapphire Lounge

The Chase Sapphire lounge features a buffet with a variety of small plates, as well as a made-to-order food menu. Basically, think restaurant-style ordering, with a free appetizer bar up front. Both the buffet and the menu rotate to match the time of day.

During my visit, there was a selection of pastries and other breakfast plates on the buffet, including a mixed potato hash and french toast.

There were some less “traditional” breakfast items as well, including a lettuce salad dressed with a sweet vinaigrette that I picked up out of curiosity. I took my tray of three items (blueberry scone, mixed potato hash and salad), and enjoyed them at my table alongside a self-served cup of fresh orange juice.

Overall, I thought the buffet food was decent, though nothing was spectacular. The blueberry scone was my favorite of the bunch–fruity, sweet and crumbly. Flavor-wise, the other two dishes were great, but the potato hash was a bit on the colder side, and the salad was a bit overdressed for my liking.

As I worked on my first round of food, I scanned the QR code at my table and eagerly pulled up the made-to-order food menu. Kudos to Chase for making the ordering process incredibly easy. I chose a few items, and a server arrived at my table with my food within 10 minutes.

This spread was amazing. I opted for the eggs benedict, shakshuka and croque madame (a special made-to-order item by chef Douglass Williams). The shakshuka may have been my least favorite item, as overall it was slightly on the runnier and saltier side. However, it still came out piping hot and complemented my other two dishes nicely.

The eggs benedict was definitely a highlight. Sauteed portabella mushrooms, tomato confit and a poached egg topped a crisp English muffin. The yolk was still warm and runny when I cut it open. The dish was served with a side of arugula salad, lightly tossed in a vinaigrette. I had to do the dish presentation justice by photographing it against the sunrise.

The other item was the croque madame special, which was essentially a ham sandwich topped with a fried egg. But it’s the sauce combination that made this dish stand out—the sandwich featured a bechamel sauce, dijon mustard and melted gruyere cheese, giving it some extra creaminess and tartness. An interesting twist on your typical ham and cheese.

As I mentioned before, the menu rotates according to the time of day. For instance, the Sapphire Burger is served during lunch and dinner time. It has a reputation as one of the best airport burgers. Unfortunately, the timing of my stay this time didn’t allow me to try it, but it’s absolutely on my list for next time.

When it comes to grab-and-go options, there isn’t really anything that comes nicely prepackaged (say, for later consumption on a plane). The food at this lounge is definitely intended to be more of a sit-down experience. There are soft drinks and juice boxes that you can easily take to go though.

At around 8am, I returned to the bar, where eager travelers like myself were already placing orders for their first drink of the day. I was particularly interested in the specialty cocktails.

I went with the First Lighthouse. It was delicious and fruity, though the gin was strong and overall it definitely was not something I was used to drinking at 8am.

Overall, the Sapphire Lounge was definitely one of my favorite dining experiences at a lounge in the United States. I recommend skipping the self-serve buffet section unless anything in particular catches your eye, because the made-to-order menu felt much, much more high-quality and high-class. It helped that foot traffic was sparse at this time of day, so all my food arrived quickly and I was able to enjoy it from any seat I wanted.

Unique Features of Chase Sapphire Lounge at BOS

Food aside, the other unique amenities at this Chase Sapphire Lounge are the two shower rooms and two wellness rooms. In order to book them, all you need to do is scan the same QR code that you used to order food with at your table. On the main menu that comes up, you’ll notice a sub-menu where you can reserve a time in either of these rooms.

I booked a shower room slot for 7:30 a.m.

When it came time for my reservation, I followed the signs back to the shower rooms. I presented my confirmation QR code to the assistant, who led me to one of the two available shower rooms. The room was very spacious, with the shower area in one corner. Next to the shower was a long shelf stocked with bathroom amenities. There was also a toilet and a sink.

The shampoo, conditioner and body wash were provided by Apotheke, a Brooklyn-based fragrance and skin products brand.

The other amenities included a shower cap, mouthwash, makeup remover and shaving cream.

All in all, this shower room was a great place to freshen up before my long day of travel ahead.

As for the wellness rooms, I regret that I wasn’t able to try them during this visit. My guess is that the anti-gravity massage chairs are a main attraction. In addition, the wellness rooms also offer guided meditations by wellness educator Devi Brown.

How Much Time Would You Spend at Sapphire Lounge?

I was able to stay in the Sapphire Lounge for a good two hours before my morning flight. Even then, I wasn’t able to fully explore all the amenities offered here, so I think a three hour visit would’ve been ideal (this is also the maximum amount of time Chase lets you stay in the lounge per visit).

There are quite a few lounges to choose from in Boston, but few can compete on the same level as the Sapphire Lounge. This is especially true for Priority Pass members. Considering the lack of other nice Priority Pass lounges at BOS, the Chase Sapphire Lounge is definitely the way to go.

If you have access to airline lounges like the gorgeous new Delta Sky Club at Terminal E, that may be a slightly different story. But overall, if you’re looking for quality food and drink and top-tier amenities, I’d say the Sapphire Lounge edges out all other lounge competition at BOS.

Final Thoughts on the Chase Sapphire Lounge at Boston Logan Airport

The Chase Sapphire Lounge at BOS sits among the top of my lounge experiences within the United States. In general, if you’re flying out of Boston Logan and you have the means to enter the Sapphire Lounge, definitely do so! I’d even recommend getting to the airport early just so you can make the most out of this experience. I sure wish I had had more time.

I’ll admit, I was lucky enough to enter the lounge during off-peak hours, so it may not have been as hectic as it normally is. However, that shouldn’t take away from the fact that I truly had a very comfortable and fun experience here, bouncing from seat to seat, munching on dish after dish.

I do have to give a special kudos to the food and drink offered, particularly from the made-to-order menu and the bar. Everything I had was high quality, and if I were based in Boston, it’d be a no-brainer for me to want to continue holding my Chase Sapphire Reserve just to retain unlimited access to the Sapphire Lounge.